Localisation & Network Design

Thursday 25.11. at 10.05-11:20

Chair: Diego Vega, Hanken School of Economics, HUMLOG Institute, Finland

Warehouse location selection problem and a case study in Izmir province of Turkey

Çağla Cergibozan, Dokuz Eylül University, Turkey
İlker Gölcük, İzmir Bakırçay University, Turkey

Humanitarian operations
Warehouse location selection problem
Fuzzy best-worst method

Humanitarian logistics is a process that should always be on the agenda and need to be improved. The main purpose of this
process is to reach the disaster victims as soon as possible and meet their needs in case of disasters and emergency aid. Effective and efficient management of logistics operations will play an important role in the success of this process. There are many different improvement issues in humanitarian logistics. In this study, the problem of logistics warehouse location selection for the Izmir province of Turkey is examined. After the earthquake in Izmir in 2020, the importance of logistics has been revealed once again. With a planned disaster relief organization, the material and moral needs of all disaster victims will be met to some extent. The fuzzy best-worst method, which is one of the multi-criteria decision-making methods, is chosen as the solution method for the problem. In the study, first of all, alternatives for the logistics warehouse location were examined and candidate locations were determined. After evaluating the factors that are important in the selection of the warehouse location, the criteria were determined. The alternatives are evaluated according to the criteria, and the result of the study is discussed after the computations.

Remodeling the infrastructure of temporary shelter areas:
In search of a sustainable business model

Burçin Özdamar, Izmir University of Economics, Turkey
Adem Tüzemen, Tokat Gaziosmanpasa University, Turkey

Disaster victims
Temporary shelter
Delphi method
Analytic hierarchy process
Quality function deployment
Sustainable business model

Preparedness is among the key critical factors while experiencing a natural disaster. Managing the crises requires to better
understanding the needs and wants of the field (Kleindorfer and Saad, 2005; Salmeron and Apte, 2010; Tofighi et al., 2016). While
considering pre-disaster and post-disaster phases, the basic requirements of temporary shelter areas should be detected from the point of view of dyadic actors (responsible authorities and disaster victims). Thus this raises following research question: RQ: What are the basic requirements for determining an effective temporary shelter area?
Design/ Methodology/ Approach
The delphi technique will be applied throughout data gathering process. Conducting delphi technique would enable detecting the current situation, bottleneck points, perception of best practices regarding responsible actors in the field. To support the initial findings from the field, some open ended in-depth interviews will be conducted with the disaster victims to better understand their needs and wants from an effective, sufficient and sustainable system. After detecting the very basic criteria and alternatives for developing a sustainable business model, analytic hierarchy process and quality function deployment methods will be applied accordingly.
Findings of this study aims to reveal the crucial points needs to be further investigated and look for more alternative solutions.
Relevance/ Contribution To the best of authors’ knowledge, identifying the requirements from both the viewpoints of responsible actors and the disaster victims would pave the way for enhancing developing alternative sustainable business models in developing countries.

Localisation in the Aid Logistics Sector: Perceptions, Challenges and Opportunities

Caoimhe Macgabhann, Humanitarian Logistics Association, United Kingdom
Sarah Schiffling, Liverpool John Moores University, United Kingdom

Capacity building

Localisation was first agreed upon as an international aim under the Grand Bargain as a process of respecting and strengthening
the leadership and capacity of local stakeholders in humanitarian action to enhance both response and preparedness. Since then, localisation has been criticised for being a confusing concept and lacking in practical applications. Therefore, this research aims to presents findings on the current state of localisation in low- and middle-income countries. Primary data was collected through 13 semi-structured interviews with local and international stakeholders in the aid logistics sector. Findings are presented according to five key themes: COVID-19, communication, collaboration, trust, and the structure of the aid logistics sector. The immense disruption to supply chains caused by the COVID-19 pandemic is seen to have changed the international perception of local capacity, but poor communication between local and international stakeholders remains a primary concern. The key to improving localisation is seen to be collaboration and the development of higher levels of trust between local and international stakeholders. The structure of the aid logistics sector was found to perpetuate a power imbalance that is seen to be detrimental to the development of such trust and more beneficial collaborations. To overcome such issues, clear communications are essential. Furthermore, localisation efforts cannot be successful without addressing wider systemic issues and reassessing the aims of the international community in relation to localisation.

Analysing Modular Humanitarian Logistics Networks with the Design Structure Matrix

Rob Glew, University of Cambridge, United Kingdom

Service Modularity
Service Interfaces
Design Structure Matrix
Case Study
Logistics Network
Network Design

Service system modularity is postulated to provide the benefits of customisation and flexibility, whilst maintaining operational.
These modular service systems consist of sub-systems of processes, loosely coupled to each other at interfaces, that combine to
deliver a service over a period of time. Humanitarian logistics networks are an example of potentially modular service systems,
responsible for providing a logistics service as part of a humanitarian relief operation. However, despite the value of flexibility,
adaptability, and efficiency to humanitarian logistics networks, there is little extant research into their design and operation. This
research project contributes to filling this gap by studying the modularity of an emergency PPE logistics network through a
longitudinal participant observation case study. It is demonstrated that the design structure matrix can be used identify, evaluate, and redesign the modules and interfaces in a humanitarian logistics network. This analysis leads to the development of a new, general model of interfaces in modular service systems and provides metrics to quantify the degree of modularity in a service system. Practitioners can apply the method developed by this research project in the design and operational phases of
humanitarian logistics networks, where they can be used to improve adaptability to changing customer and environmental requirements.